Complaint

Support is the most important pillar on which our organisation is built. We strive to make the difference in the experience of our customers by:

• Listening carefully in order to identify the real need
• Offer what really is the best solution for the customer
• If, unexpectedly, our solution does not turn out to be to the customer’s satisfaction, to solve this problem properly.

Not satisfied?

Register your complaint in the form below.

We will investigate your complaint and come back to you within 1 working day with a solution or with the question for additional information. Furthermore, we will process your complaint in our quality system. With this system we try to find and tackle the underlying causes of complaints. This is a continuous process with the aim of keeping our organisation on its toes and improving it.