You can contact the Technical Service Department for technical questions about your instruments/equipment, request for a Service Agreement (preventive and/or corrective maintenance), execution and planning of maintenance work, remote assistance, reporting malfunctions, execution of calibrations and/or validations (IQ/OQ/PQ).
Zendesk support tickets
After completing and submitting the form below, a service ticket will automatically be created for you. We will keep you updated on the progress of the handling and you can provide input and ask questions in the interim if necessary. Through Zendesk Portal, you can access your own account and see the status of current and historical tickets.
Technical service request form
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