What we do
Instrument Solutions is a leading organization within the Benelux established in 2000. We specialize in the sale and service of analytical equipment, Sample Prep and Certified Reference Materials (CRM). These solutions are mainly focused on the techniques element analysis, chromatography and odor and taste analysis.
With our demonstration and application laboratory in Nieuwegein, we offer an ideal environment for application testing and providing demos of our equipment. Here you can experience for yourself the power and accuracy of our solutions and discover how they can optimize your work processes.
Our service department is an essential pillar of our services. In addition to installing equipment and instruments, we are known for our professional repair and maintenance services. Whether it is preventive maintenance at your location or extensive repairs at our own Service Center in Nieuwegein, we ensure that your systems continue to perform optimally.
We strive to provide our customers with the best solutions and service so that they can operate successfully in their field.
Quality
Our activities are aimed at advising you on the right products so that you can work with your instruments without any worries.
It can happen that things don’t go well after all. To ensure that this is kept to a minimum, we have a professional complaints registration system with which complaints can be resolved quickly and often above expectations. With this system, any structural deviations in the process are immediately identified and dealt with.
Technical Malfunction?
Do you need help to correct a technical defect on your instrument/device? Fill in the request form for technical service and a service ticket will be created automatically in Zendesk (*). You will receive an email.
Newsletter
Would you like to be kept informed about new products, applications and the latest developments within Instrument Solutions? Sign up for our newsletter service. We will only inform you about the areas of expertise you are interested in.
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This post is also available in: Dutch